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ERA Technical Help Line
Have a technical question related to rebuilding?
Call the ERA Technical Help Line
ERA membership will allow you to view the hotline number. Click here to join.

ERA members now have someone to call when they run into a problem rebuilding an alternator, starter or generator. Questions about charging and starting circuits for specific automotive and light truck applications will be answered as well.

The line is being operated by Scott Scharrer from JIMCO in Raymore, Missouri. Scott has been equipment manager for JIMCO since 2001. Before that he worked in the manufacturing of rectifier regulators for small engine charging systems. Scott is also ERA membership director and on the ERA board of advisors and is a regular contributor to the Forums on the ERA website.

The line will be answered Monday through Friday from 8am to 4 pm, Central Time. Missed calls will be returned promptly. Scott Says, "If i don't answer the phone when you call leave me a detailed message and i will promptly return your call. I wont always know the answer but if i don't im sure i know someone that does."

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